Information
Find answers to frequently asked questions about RoxyKin's cleaning services in Ottawa. We're committed to providing exceptional cleaning with transparent and reliable service. Explore the answers below to learn more about what sets us apart.
Frequently asked questions
Welcome to the RoxyKin FAQ page! Here, we've compiled answers to common questions to help you understand our cleaning services better. We believe in clear communication and want to ensure you have all the information you need.
What are the most common questions you get asked about your cleaning services?
That's a great question! Our customers frequently ask about the types of cleaning we offer (residential, commercial, deep cleaning, etc.), our service areas within Ottawa, our pricing structure, whether we use eco-friendly products, and our scheduling availability. We're always happy to answer these and any other questions you might have!
What assurances can you give a new customer who's nervous about hiring a cleaning service?
We understand trusting someone new in your home or office can be daunting. At RoxyKin, we prioritize your peace of mind. All our cleaning professionals undergo thorough background checks and are fully insured and bonded. We also offer a satisfaction guarantee – if you're not happy with our cleaning, we'll come back and make it right!
What makes your cleaning services different from other cleaning companies in Ottawa?
RoxyKin stands out through our commitment to personalized service and attention to detail. We don't just clean; we care for your space as if it were our own. We use high-quality, eco-friendly products whenever possible, and our cleaning professionals are highly trained to deliver consistent, outstanding results. We also offer flexible scheduling and customized cleaning plans to meet your specific needs and preferences.
Are there any cleaning tasks or services that you don't offer?
While we strive to accommodate most cleaning requests, there are certain services we don't provide for safety or logistical reasons. These typically include heavy lifting, exterior window cleaning above the ground floor, and handling hazardous materials. If you have a specific task in mind, please ask, and we'll let you know if we can assist!
Ready for a spotless space?
Get a free quote for your home or office cleaning needs in Ottawa. Contact us today to schedule your first cleaning service.
